Alvarado proposed to Sahara Sam’s an admission solution using Alvarado’s admission control and facility counting software, integrated with Alvarado full height turnstiles and gates at entry and exit points. The goals of the solution were an intuitive patron entry process, deterrence of non-paying patrons and the ability to provide real-time entry, exit and in-venue totals. Sahara Sam’s also wanted a simple and effective integration with the ticketing company.
“Alvarado’s turnstiles and proprietary software have integrated exceptionally well with our POS provider. The ability to track guest visits, manage building occupancy, and eliminate gate jumpers has increased operational efficiency across the board.”
– Ilya Girlya, President and CEO – Sahara Sam’s Oasis West Berlin, NJ
Water park installs full height turnstiles and GateWatch counting software
Background
Sahara Sam’s Oasis is an indoor and outdoor water park in West Berlin, New Jersey. The facility wanted a reliable admission system to control access at unmanned entry and exit points and a counting system that would allow it to manage facility occupancy.
The water park had previously installed admission software and entry equipment. The park had both technical difficulties with the equipment and problems with non-paying patrons gaining entry by jumping over waist high turnstiles or tailgating through open gates. In addition to losing revenue, the unauthorized entries meant the facility didn’t have accurate in-venue totals, creating problems with maximum occupancy fire regulations.
Challenge
Sahara Sam’s determined it needed to either increase staffing (an expensive proposition) or find a more reliable solution that integrated seamlessly with its new ticketing system.
Solution
Alvarado proposed to Sahara Sam’s an admission solution using Alvarado’s admission control and facility counting software, integrated with Alvarado full height turnstiles and gates at entry and exit points. The goals of the solution were an intuitive patron entry process, deterrence of non-paying patrons and the ability to provide real-time entry, exit and in-venue totals. Sahara Sam’s also wanted a simple and effective integration with the ticketing company.
The water park went with the Alvarado solution, installing TAS12-MSTT intelligent admission full height turnstiles and full height gates. Integration to the Sahara Sam’s ticketing system was accomplished by Alvarado’s GateConnect admission software. Facility counting was provided by Alvarado’s GateWatch counting software.
The installed intelligent admission turnstiles are normally locked in the entry direction and can be configured for no passage or free rotation in the exit direction. This allows TAS12-MSTT full height turnstiles to operate as entry only, or as entry and exit, turnstiles. Sahara Sam’s elected to use one set of turnstiles as entry only, and one set as entry and exit. Sahara Sam’s also purchased Alvarado exit only full height turnstiles for use at an exit only point.
To enter, guests are prompted to self-scan bar coded wristbands at the TAS12-MSTT scanning station. If the presented bar code is authorized, the turnstile unlocks and a bright color TFT screen instructs the patron to enter. A single entry is allowed per valid bar code. Each time a patron enters, the entry count is recorded. Adjacent electric locking full height gates provide access for disabled patrons, employees and deliveries. Gates are unlocked by attendants by pressing an “open” button located in the attendant area.
To exit, patrons simply walk through an exit turnstile. Each time a patron exits, the count is recorded. Alvarado’s GateWatch software monitors entry and exit counts and provides real time, entry, exit and in-venue totals so that Sahara Sam’s always knows current in park occupancy.
Impact
Since installing Alvarado’s products, Sahara Sam’s has eliminated its technical issues, and is preventing non-paying patrons from entering. The entry process is intuitive for patrons and the water park knows how many patrons are in the park at any point in time. Sahara Sam’s also has access to GateWatch’s comprehensive tools that allow it to analyze current and historic attendance patterns.
Alvarado Advantage
Alvarado’s products are highly reliable and seamlessly integrate with third party systems. Our GateLink10 full featured admission control software is used by leading theme parks and professional sports stadiums and facilities. Our GateConnect software allows third party access control systems to easily communicate with and control our intelligent admission turnstiles, admission stations and gates.
Alvarado is an American company that offers proven solutions and highly knowledgeable sales and support personnel who are available to discuss your specific needs and requirements.